Inbox

Before you start

You need inbox.read. Assigning, Mark seen, and Snooze need inbox.manage, except on your own mention items.

Steps

1. Open Inbox.
2. Pick a view: Needs attention, All activity, or Snoozed. Use the app filter to narrow the list.
3. Read the items. They are grouped as Critical, High, and Medium.
4. Click Open to go to the record and act on it.
5. Click Mark seen to remove the item from Needs attention. Click Move back to undo.
6. Click Snooze to hide an item until a time you choose. Click Wake now to show it again.
7. Use the Assignee list to give an item to a person.

Result

The list refreshes every 10 seconds. Mark seen records who saw the item. It does not approve or change the record.

Typical sources

Pending approvals, job failures and retries, access changes, draft proposals waiting for review, and a team-level warning when an event consumer is stuck.

If something goes wrong