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DocsHovera FleetTransport queue and tripsTrips list and trip page

Trips list and trip page

Find trips, follow one trip stop by stop, edit it, cancel it, or run it for a driver.

What this is

Trips lists every trip. A trip page shows the status, the stops, the map, the papers, the checks and the history of one trip.

Before you start

You need fleet.read or fleet.trips.plan. Edit, cancel, release and Run for the driver need fleet.trips.plan. A reader sees the trip but no action buttons.

Steps: find a trip

  1. Open Dispatch and choose Trips.
  2. Choose a tab: Needs attention, Open, one status (Draft, Released, In progress, Completed, Cancelled) or All. Each tab shows a count.
  3. Search by number, place, vehicle or driver.
  4. Choose a row to open the trip.

The list columns are Trip, Status, Route, Vehicle · Driver, Planned, Stops done · km and Needs attention. The last column shows the first problem of the trip: a late stop, a vehicle down, an expired paper or licence, a missing e-way bill.

The board links here with ?status= and ?view=late filters. A chip shows an active filter. Use Clear filters to remove it.

Steps: work a trip

  1. Open the trip. The top card shows the one next action:
    • Draft: Release.
    • Released: Run for the driver.
    • In progress: the next stop, with Run for the driver.
  2. To change the plan, choose Edit. The trip editor opens.
  3. To stop the trip, choose Cancel trip. Enter a Reason. Choose Cancel trip again. Choose Keep it to go back.

The trip page has these panels: Stops, Map, Details, Papers and e-way bill, Checks and History. Papers and e-way bill has an Edit button for each shipment while the trip is not completed or cancelled. Checks lists the warnings of the plan. History lists each event: created, released, started, arrived, loaded, unloaded, departed, handed over, delay reported, defect reported, stop skipped, finished, cancelled, edited, and a failed dispatch to Logistics.

Run for the driver

Run for the driver opens the driver page of the trip. A banner says: "You are acting for the driver. Every action here is recorded as done on their behalf." Use it when the driver has no phone or signal. See My trips.

Result

After a cancel, the trip shows "Cancelled: REASON. Its shipments are back in the transport queue." Shipments that were Loaded return to Awaiting transport.

Rules and limits

  • You are able to cancel a draft, a released or an in-progress trip.
  • A trip that has a shipment already On the way, Handed over or Delivered cannot be cancelled: "NAME is already on its way; the trip cannot be cancelled".
  • A reason is required.
  • A vehicle down on the trip shows a red banner: "The vehicle is down (STATUS) since DATE. Swap it or replan." See Vehicle swaps.
  • Fleet raises inbox items for: a draft that is past its planned start, a late trip (a stop 60 minutes past its planned arrival, high priority), a delay reported by the driver, a failed dispatch, and a hand-over that Logistics did not receive.

If something goes wrong

MessageAction
"This trip could not be opened"Choose Try again.
"NAME is already on its way; the trip cannot be cancelled"Finish the trip instead.
"Give a reason first"Enter the reason.