Before you start
- You need
inventory.receiveat your working location. - The location must hold stock and be active.
- The storage areas must exist. Load them with an import if needed. See CSV imports.
Read How the operation forms work first for scanning, lots, and serials.
Details fields
| Field | Required | Notes |
|---|---|---|
| To storage area | Yes, for each line | The default for all lines. You can change one line. |
| Recovered | No | Tick it for items that return to stock after being issued or written off. The reason becomes “recovered”. |
| Reference | No | Up to 64 characters, such as a delivery note. |
| Note | No | Up to 1000 characters. |
| Purchase order | No | Receive against an open order. |
| Source location | No | The manufacturer or supplier, or another location. Only a receipt accepts it. |
Steps: receive a delivery
- Open Receive (
R). - Scan or pick the To storage area.
- Scan the first item in Add item.
- Complete the line:
- Quantity item: enter Quantity.
- Lot item: enter Lot code and the Expiry date.
- Serial item: scan each serial number.
- Repeat for each item. Scanning the same item again adds 1 to its quantity.
- Enter a Reference, for example the delivery note number.
- Click Receive stock, or press
Ctrl+Enter.
Example: a pallet of 40 boxes of item FOOD-1001, lot L2411, expiry 2027-03-31, goes to area MAIN. Scan MAIN, scan FOOD-1001, enter lot L2411, expiry 2027-03-31, quantity 40, then submit.
Steps: receive against a purchase order
- Open the purchase order, or choose it in the purchase order picker on the Receive form.
- The page shows "Receiving against PO". The lines start at what is still to receive.
- Change the quantities to what arrived. Add lot codes, expiry dates, or serials.
- Submit.
You can receive less than ordered. Receiving more than ordered is refused beyond the over-receipt tolerance set for the place. Dismiss the banner to post a plain receipt that is not linked to the order. Receiving updates the item's average cost. A part-received order stays open for the rest.
Result
The system shows "Posted LOCATION · TX-000123" and "The stock has moved and the ledger is updated." You can click View in ledger, Another receipt, or Back to PO.
A repeated submit shows "This was already posted; nothing was posted twice."
If something goes wrong
| Message | Cause and action |
|---|---|
| Receive is not available to you | You lack inventory.receive here. Switch location or ask an administrator. |
| enter the expiry date for new lot CODE | A new lot needs an expiry date. Enter it. |
| CODE is being counted; wait until the count is posted or cancelled | A count froze the area. Wait, or ask the counter. |
| CODE cannot hold stock | Pick a storage area that can hold stock. |
| SKU is archived | The item is archived. Ask a catalogue manager. |
| quantity must match the N serial numbers | Scan one serial for each unit. |
| SERIAL was recorded by another operation; refresh and try again | Another post used the serial. Reload and check the ledger. |
| Over-receipt message | The quantity is above the order plus tolerance. Reduce it. |