Before you start
- You need
inventory.receiveat your working location. - The stock must have been issued at this location into custody.
Return has no Add item field. You tick what comes back from the party's open custody. Read How the operation forms work for the shared rules.
Details fields
| Field | Required | Notes |
|---|---|---|
| Person or unit | Yes | "Required. Their open custody is listed below." |
| To storage area | Yes | Only areas that can hold stock. |
| Reference | No | Up to 64 characters. |
| Note | No | Up to 1000 characters. |
Steps
- Open Return (
T). - Choose the Person or unit. Before you choose, the panel says "Choose a person or unit to list what they hold."
- Choose the To storage area.
- Read the custody list. It groups records by item. Each record shows "Serial SERIAL", "Lot CODE · QTY outstanding", or "QTY outstanding", and "Issued DATE".
- Tick each record that comes back.
- To tick a serial fast, scan it in Scan a serial number to tick it.
- For a quantity record, edit Quantity. It starts at the outstanding amount. You can return less.
- Check the summary, then click Return stock.
Example: unit ALPHA-COY holds torches TRC-0007 and TRC-0008. Choose the unit, scan TRC-0007, tick TRC-0008, choose area MAIN, and submit.
The lot code and expiry come from the custody record. You do not enter them.
Result
The system shows "Posted LOCATION · TX-000123". The custody record closes, or its outstanding quantity falls. Click Another return or View in ledger.
If something goes wrong
| Message | Cause and action |
|---|---|
| This person or unit holds nothing in custody that was issued at this location. | Check the party and your working location. |
| Custody unavailable | Could not load custody. Reload. |
| SERIAL is not in this party's open custody. | Scan a serial this party holds. |
| custody record is already closed | Someone returned it. Reload. |
| only QTY UNIT of SKU is outstanding on this custody record | Return no more than the outstanding amount. |